Frequently Asked Questions
How should I store my Almonte oil?
Oxygen, heat, and light are the enemies of fresh oil. Keep your bottle in a cool place, away from the heat of your stovetop and away from direct sunlight. While our dark glass protects the oil from UV rays, tucking it away ensures the flavor stays vibrant for longer.
How long does a bottle stay fresh after opening?
Unlike wine, olive oil does not improve with age. For the most vibrant flavor and highest health benefits, we recommend enjoying your Almonte within 3 to 6 months of opening, though it is perfectly delicious for much longer.
Can I cook with Almonte, or is it only for finishing?
You absolutely can. High-quality EVOO has a highly stable smoke point of approximately 400°F (204°C). As much as we love our oils as a raw finish, they are also perfect for sautéing, roasting, or baking.
Do you offer returns or exchanges?
Because our EVOO is a fresh food product, we aren’t able to accept returns or exchanges. However, we want you to be completely happy with your oil. If you have any trouble with your order, please let us know and we will always work to make it right. You can reach us at hello@tastealmonte.com.
I put the wrong address on my order. What should I do?
If you’ve already received a tracking number, the best option is to contact the carrier directly to request an address change. If you just placed your order and haven't received a tracking number yet, please let us know at hello@tastealmonte.com as soon as possible. We’ll do our best to make the update before your EVOO is on its way.
When will my order arrive?
Give us 2-3 days to prepare your EVOO for its journey. Once it’s on its way, shipping usually takes 3-6 business days, depending on where you are. We do our best to get your EVOO into your hands as soon as possible.
What are the benefits of a subscription?
Subscribing ensures you always have a fresh bottle of EVOO ready for your next meal. It’s a simple way to keep your pantry stocked without having to remember to reorder, and it also allows us to give you a better price. You can always adjust your delivery dates, pause or cancel your subscription at any time in your customer account.
How do I change the oil in my subscription?
To update your selection, log in to your account and select 'Manage Subscription' . Choose 'Swap Product' to pick the EVOO you’d like to receive in your next delivery. It may take a moment for the system to process the change, so simply refresh the page to confirm your new selection. If you have any trouble making the switch, please send us a message at hello@tastealmonte.com.
Still have questions? We’re here to help. Reach out to us at hello@tastealmonte.com and we’ll get back to you shortly.
